At World Pools Inc. (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

We may collect the following types of information:

When you contact us, request a quote, schedule a consultation, or fill out forms on our website, we may collect:

• Name
• Email address
• Phone number
• Physical address
• Project details or service inquiries

If payments are processed online, payment information may be securely handled through trusted third-party payment providers.

We may automatically collect certain technical information when you visit our website, including:

• Browser type
• IP address
• Operating system
• Device type
• Pages visited on our website
• Time spent on our website
• Website interaction data

This information may be collected through cookies, analytics tools, and similar technologies to improve website performance and user experience.

If you opt in to receive SMS communications from World Pools Inc., we may collect your phone number and communication preferences. This information will not be sold or shared with third parties for marketing purposes.

When you opt in to receive marketing communications, we collect your consent to send updates such as:

• Promotions
• Project updates
• Service announcements
• Special offers

You may withdraw your consent at any time.

We use the information we collect for purposes including:

• Responding to inquiries or service requests
• Providing project estimates and consultations
• Scheduling appointments or service visits
• Sending project updates and notifications
• Delivering SMS and marketing communications (if you opt in)
• Improving our website and services
• Analyzing website traffic and user behavior
• Complying with legal obligations and protecting our legal rights

World Pools Inc. does not sell or rent your personal information.

We may share your information in the following situations:

We may share information with trusted third-party vendors who assist with services such as:

• Website hosting
• Payment processing
• Customer communication systems
• Marketing and analytics tools

These providers are only given access to information necessary to perform their services.

We may disclose information when necessary to:

• Comply with legal requirements
• Respond to lawful requests from authorities
• Protect our business, employees, or customers

If World Pools Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new ownership.

Customers and website visitors may receive messages such as:

• Appointment confirmations
• Project updates
• Service notifications
• Promotional offers or company updates

Message frequency may vary depending on your interaction with our services.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying “STOP.”

You may unsubscribe from marketing emails by clicking the unsubscribe link included in our emails.

For assistance, reply “HELP” or contact us directly.

Our website may use cookies and similar tracking technologies to enhance user experience.

These may include:

• Essential Cookies – Required for basic website functionality
• Analytics Cookies – Used to understand visitor behavior and improve our website
• Marketing Cookies – Used to deliver relevant advertisements and content

You can control or disable cookies through your browser settings.

We implement reasonable security measures to protect your personal information, including secure servers, encrypted communication, and access controls. However, no method of transmission over the internet can be guaranteed to be completely secure.

Depending on your location, you may have rights including:

• Access to your personal information
• Request corrections to your information
• Request deletion of your personal data
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Our website may contain links to third-party websites. World Pools Inc. is not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with the updated effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

World Pools Inc.
San Diego, CA, USA
Phone: (619) 721-0710
Email: Tony@worldpoolsinc.com

Effective Date: March 11, 2026